Business planning Working as business planning consultants we assess concepts and ideas for new and existing businesses and we prepare the supporting detailed business plan, which are used to support funding applications. Our business plans include:- Market...
Visitor experience masterplans Working in multi-disciplinary teams we have developed a number of visitor experience masterplans and masterplans in relation to visitor attractions, heritage sites, castles, nature reserves and country park alongside wider coastal...
Operational reviews and planning The hands-on operational management experience within our team sets us apart from other consultancies. Our sister companies manage three visitor attractions including a heritage experience, a watersport activity offer with inland...
What is a Visitor Management Plan? A VMP is a living document which helps site and destination managers to guide the visitor journey to the site and manage visitor flows and behaviours within a range of different sites from National Nature Reserves through to country...
Strategic development We have worked on a number of strategic development projects, which can be site or area specific. The strategies are based upon identifying the needs of the, client team, market (local communities and visitors) and matching these against...
Visitor research consultants Visitor research, alongside stakeholder and community engagement, sits at the heart of the projects we work on. We understand how critical visitor research and community consultation is to the success of any organisation and project. If...
Governance and delivery An important part of preparing business plans is to identify and assess the potential governance model to help take projects forward during both the delivery and operational phases. Governance model options include: In-house management...
Destination management plan consultants We have worked with Destination Management Organisations and other clients to develop sustainable destination management plans, wider tourism development strategies and economic feasibility studies to support the development of...
Catering consultants For 25 years we have been providing a catering consultancy service to a range of clients. Our focus is on catering operations which are developed within visitor attractions and the wider hospitality sector, these include: Museums Heritage centres...