About us

Our company

Planning Solutions Consulting Limited are experts in visitor experiences. As a visitor experience consultants we work across tourism, leisure, recreation and heritage sectors delivering a range of services from concept to delivery. Whether a project is large or small; a spark of an idea or a review of an existing operation, we are dedicated to delivering great results and value for money.

Our sister company Planning Solutions Limited operates leisure businesses including visitor attractions, an activity experience, high-ropes operations, a micro-brewery and hotel, we understand the opportunities and challenges of the current climate.

What can we do for you?

We offer realistic advice, founded on experience and detailed market research. Working with big and small data analysis is at the heart of the what we do.  We work collaboratively with clients to gain a clear understanding of their business goals and priorities in order to help them reach their potential.

Strategic development
Create your strategy to respond to changing market trends and commercial realism

Business planning
Shape your future project strategy and funding applications with robust financial analysis

Understand your customer needs through detailed market research

Operational reviews and planning
Develop and implement an end-to-end action plans, carrying out staffing reviews, marketing to engage with your audiences, through to all aspects of income generation and resource management

Heritage Lottery Fund business planning
HLF business planning for built and natural heritage projects

Visitor experience planning
Create a unique visitor experience for your project or business

Advising and assessing governance options for organisations

Event planning and strategies
Developing event strategies and plans

Catering feasibility studies
Assessing the opportunity to introduce or improve the operational performance of catering facilities within attractions, museums, visitor centres and leisure centres

Retail feasibility studies
Helping you to assess the opportunity to enhance or introduce a retail experience

Find out more about our consultancy services.

To find out more and discuss your project call or email either Richard Linington or Kevin Brown, our directors on 023 9248 1999.

Our team

Our directors, Kevin Brown and Richard Linington, offer a truly personal and bespoke service, building the perfect team around each project. Our team includes specialists in research, financial modelling, economics and all aspects of the operations of visitor attractions, high rope experiences, heritage centres, hotels and restaurants. Find out more about our team.

Our story and what makes us different – expertise drawn from direct operational experience

The Planning Solutions group was established in 1995, by Mike Stickland, tracing its roots back to the Rank Group, where we were responsible for developing Oasis Forest Holidays (subsequently acquired by Center Parcs) and the rebranded Warner Leisure Hotels product.

Our sister company Planning Solutions Limited, has been investing in, developing and managing a number of tourism, leisure and visitor experience businesses for over 20 years. These include:

Visitor experiences

  • CONKERS, a £19 million day visitor attraction in Leicestershire
  • The National Brewery Centre formerly the Bass Museum in Staffordshire
  • Kent Life Heritage Farm Park, a farm park experience in Kent

Activity and adrenaline experiences

  • The Cotswold Country Park and Beach, in the Cotswolds
  • A High and Low Ropes Aerial Adventure in Leicestershire
  • Vertigo Adventures, a high and low ropes adventure at Stanborough Park

Retail parks and shopping centres

  • A Super-Tubing adventure experience in Ebbw Vale, Gwent
  • Springfields Adventure Land in Spalding, Lincolnshire

Hotel and micro-brewery

  • The Royal Esplanade Hotel in the Isle of Wight
  • The William Worthington Brewery, a micro-brewery in Staffordshire

Other leisure businesses

  • A craft bakery on the Isle of Wight
  • A Harry Ramsden’s franchise in East Sussex (operated from 1999 to 2016)
  • Onboard TV an advertising and marketing service on Wightlink ferries (operated until 2018)

We have found that this practical operational and direct development experience helps to create a significant positive impact when working on visitor attraction, country park, heritage, museum and tourist accommodation projects. It helps to bring a strong commercial realism to projects.  Find out more about the operations.

Find out more about Planning Solutions Limited and their operations here.

Visitor experience consultants