Visitor research consultants

Visitor research, alongside stakeholder and community engagement, sits at the heart of the projects we work on. We understand how critical visitor research and community consultation is to the success of any organisation and project. If visitors, stakeholders and communities feel involved in the process, they are more likely to be actively engaged.  Visitor research, community engagement and wider trend research underpins our work.  Our visitor research and market intelligence service helps to identify the needs of visitors, communities and stakeholders alongside the wider social and economic trends which impact on success.

Our visitor research based services include:

• Market appraisals – research and intelligence
• Primary research – focus groups, workshops, in-depth interviews and online surveys
• Community engagement
• Benchmarking

Visitor research projects (incorporating primary research) we have worked on include identifying the needs of visitors along the Basingstoke Canal through to understanding the value visitors place on the coastal resort of Whitby, understanding the needs of tourism businesses to inform the development of a destination management plan for Neath Port Talbot County Borough Council and understanding the needs of the local community, stakeholders and visitors to prepare a sustainable visitor management plan for Freshwater West in Pembrokeshire.

Follow the link to find out about our visitor research and community research projects.

How can we help?

Do you need to understand the needs of your visitors, customers or guests? If you do please don’t hesitate to phone or email Richard Linington on 07866 742628