- How Do You Improve the Experience of Museum Visitors? An Experiment at the National Museum of Natural History. Office of Policy and Analysis Smithsonian Institution Washington, D.C. January, 2013. Click here.
- Success Guides Successful Visitor Experience – Getting it Right. Victoria Wallace, Leeds Castle. Click here.
- Transforming Visitor Experience Across Museums and Heritage Sites: Museum Organisation and Evaluation. Click here.
- Developing IWM North, May 2014. Suzanne MacLeod, Jocelyn Dodd, Tom Duncan. Click here.
- Museum Building Design and Exhibition Layout: Patterns of Interaction. Kali Tzortzi The Bartlett School of Graduate Studies, UCL. Click here.
Do let us know about other publications you have enjoyed reading and we can add them to the list.