Standalone Farm – strategic review, visitor experience planning and business planning

ack-racing-standalone-farmClient: Letchworth Garden City Heritage Foundation

Standalone Farm is a popular working farm park attraction in Letchworth and is widely seen as an important part of the town’s leisure and education ‘offer’. PSC carried out a review of the farm in terms of its main product and its current operation/visitor experience. Following a detailed market review, consultation with a range of stakeholders and an analysis of competitor experiences we prepared a development plan action plan. We also developed a forecast trading model for the farm park’s main revenue streams, including admissions, and cost centres. This lead to the production of a farm park visitor attraction business plan.  Our research work was carried out in close liaison with the client team who found our direct operational experience invaluable in adding weight to our study recommendations. Our study provided an important assessment to determine and shape the strategic visitor experience plans and on which to base future investment decisions for the farm park’s improvement programme.

“We have been pleased to work with Planning Solutions as part of the review of our family farm attraction, known as Standalone Farm.  We found their advice valuable and relevant, particularly as they are able to point to practical examples from the facilities that they manage.  This has been of great assistance in determining the next steps of our improvement programme.” David Ames, Head of Heritage and Strategic Planning, Letchworth Garden City Heritage Foundation

Photos kindly supplied by Standalone Farm and Letchworth Garden City Heritage Foundation