Rachael helps to carry out research activities which helps to inform our strategic work. She is also responsible for developing our knowledge management system to ensure that the latest research is shared throughout the company. Rachael has experience of carrying out research for Audience Development Plans through to commercial leisure developments and wildlife based visitor attraction projects.

She graduated from the University of Chichester in the summer of 2007, achieving a BA (Hons) in Tourism Management. During her degree Rachael covered modules in; Sustainable Tourism, Tourism Management and Planning and Research Skills. For her Dissertation, Rachael explored ‘The Retailers’ Perceptions of Tourism in Chichester’, working alongside Chichester District Council.

Whilst studying for her degree Rachael also achieved certificates for ‘Welcome Management’ and ‘Welcome All’ awarded by the English Regional Tourist Board under their ‘Welcome to Excellence’ Scheme.